Desking
Definition for new zealand automotive professionals.
Desking refers to the process of structuring a vehicle deal at the sales desk — working out the numbers on price, trade-in allowance, financing terms, monthly payment, and F&I product inclusion. The "desk" refers to both the physical desk where managers work deals and the software tools used to calculate and present payment options to customers. Desking software helps managers structure deals quickly and present multiple payment scenarios. It's at the desking stage that most pricing overrides happen — when a manager approves a price change to close the deal. This is the exact moment DealerInt captures override data.
New Zealand Context
In the new zealand dealer market, desking operates within the context of Consumer Guarantees Act (CGA) and Fair Trading Act. Dealerships running Pentana, Titan DMS, Autobase encounter desking in their daily workflow. DealerInt captures the decision layer around desking that your DMS wasn't designed to track.
Related
See the decisions your DMS doesn\u2019t track
30-day free trial. NZ$1,399/store/month. Works with Pentana.