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How do you get started with override visibility?

About DealerInt

DealerInt is a Chrome extension that captures every pricing override at your dealership — who made it, why, and the exact gross impact. Works alongside your existing DMS and CRM. 24-hour setup, no IT work.

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In summary: Start with DealerInt: sign up, install the Chrome extension, configure reason codes, and begin capturing. No DMS migration. No API integration. Most dealers see data within days. Dashboards and reports are available immediately. For most dealers, the challenge isn't knowing this is a problem — it's having the visibility to act on it in real time. Most dealers don't discover this until end-of-month reports — by then the deals are closed and the gross is gone. DealerInt captures it at the point of the decision. DealerInt captures this data automatically at the point of every pricing decision, giving you a searchable record of what was approved, who approved it, and why — without changing your existing DMS workflow.

The average dealership approves 23 below-baseline deals per month — only 31% have a documented reason.

DealerInt platform data, Q3 2024

Expanded explanation

Start with DealerInt: sign up, install the Chrome extension, configure reason codes, and begin capturing. No DMS migration. No API integration. Most dealers see data within days. Dashboards and reports are available immediately. For most dealers, the challenge isn't knowing this is a problem — it's having the visibility to act on it in real time. Most dealers don't discover this until end-of-month reports — by then the deals are closed and the gross is gone. DealerInt captures it at the point of the decision. DealerInt captures this data automatically at the point of every pricing decision, giving you a searchable record of what was approved, who approved it, and why — without changing your existing DMS workflow.

Key points

  • Structured reason capture at the point of decision
  • Real-time override visibility across departments
  • No DMS replacement—works alongside CDK, Tekion, DealerTrack, and more
  • Chrome extension install; no API integration required

Benchmark data

Industry estimates suggest 2–5% of gross margin is lost to unrecorded overrides. On a $50M operation, that's $1–2.5M annually.

Recovery rates improve with consistent policy and visibility. DealerInt provides executive reports with prevented loss metrics and ROI proof. See the Dealer Profit Index for regional and segment breakdowns.

Case study

We run Reynolds at 15 rooftops. DealerInt showed us override patterns we never had before. Recovered $62K in quarter one.” — Group GM

Implementation steps

  1. Install DealerInt as a Chrome extension alongside your DMS. No integration required.
  2. Define override policy: thresholds, approval limits, reason codes.
  3. Train staff on reason capture. The prompt appears only when an override occurs.
  4. Review dashboards weekly. Override volume by reason, department, location.
  5. Use data for policy refinement and training—not blame.

References

What this means at your store

Most dealers don't discover this until end-of-month reports — by then the deals are closed and the gross is gone. DealerInt captures it at the point of the decision.

See this in DealerInt

Override Tracking

Learn more →

Author

DealerInt Team. Dealership decision intelligence. Meet our experts.

Contact: support@dealerint.com | Press

DealerInt for your store

DealerInt captures the decisions behind this — automatically, at the point they happen.

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