Every Override Decision. Documented. Defensible.

Auditors and compliance teams need to know who approved what, when, and why. Most DMS and CRM systems record that an override occurred but do not require a structured reason. Freeform notes are optional and often missing. DealerInt captures a mandatory reason at the moment of every override, so every decision is tagged, timestamped, and reportable. That creates a defensible audit trail for dealer groups and compliance-focused operators.

Structured Reason Codes

DealerInt uses configurable reason codes—competitive match, manager approval, loyalty, aging inventory, F&I approval, and more. Stores can add custom codes to match their policy. When an override happens, the extension prompts for a reason before the deal can proceed. No bypass, no optional fields. Compliance gets consistency; auditors get clarity.

SOC 2 and Read-Only

DealerInt is SOC 2 Type II aligned, read-only on your DMS, and does not store PII. We capture decision events and context—not keystrokes or screens. Built for enterprise trust. See our Trust Center, demo, and pricing to add compliance-ready override documentation.