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Reason Code

A reason code is a structured categorization for why a pricing override was made at a dealership. Reason codes enable override analytics and compliance reporting.

A reason code is a standardized, structured label used to document why a pricing override was authorized at a car dealership. Common reason codes include "Competitive Match," "Loyalty Discount," "GM Approval," "Month-End Urgency," "Fleet/Volume Deal," and "F&I Product Discount." Unlike freeform notes, reason codes enable consistent analytics — allowing GMs and owners to identify patterns, compare compliance across salespeople, and determine which override types are generating the most margin loss. DealerInt provides a customizable reason code dropdown that appears at the moment of override, capturing structured data before the deal closes.

Category: Compliance

Override exposure calculator

How much gross could untracked overrides be costing your store?

Drag the slider to match your average retail units per month. DealerInt customers typically see override leakage drop 30–50% in the first 90 days once every decision requires a reason and shows up on the GM's dashboard.

Est. monthly leakage

$16,800

Est. annual leakage

$201,600

Based on observed override patterns across DealerInt stores. Actual results vary; this is meant to make the invisible cost visible.

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The average 80-unit store loses $201,600/year to untracked pricing overrides.

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