DealerInt vs PBS Systems
How DealerInt adds decision intelligence alongside PBS Systems. No replacement—just visibility where it matters.
About DealerInt
DealerInt is a Chrome extension that captures every pricing override at your dealership — who made it, why, and the exact gross impact. Works alongside your existing DMS and CRM. 24-hour setup, no IT work.
PBS Systems has been serving Canadian dealerships since 1988. The v10 APEX platform provides modular components for service, accounting, parts, sales, CRM, and digital engagement. Who uses PBS? Canadian franchise and independent dealers from single-point stores in Alberta to multi-rooftop groups spanning Ontario and British Columbia. PBS provides the DMS foundation that Canadian dealers rely on for vehicle sales, service, parts, and accounting. Its Canadian-first approach—bilingual support, provincial tax handling, and local finance integrations—has made it a natural choice. What dealers evaluate when they select PBS is reliability, Canadian market fit, and support. Override-level visibility and margin decision capture are typically not in scope—PBS was built to run the dealership, not to answer who approved each override and what it cost in gross. This page is for stores already on PBS that want to add that layer without replacing their DMS.
What PBS Systems Does Well
PBS Systems excels at Canadian dealer operations. New and used vehicle sales, trade-in processing, F&I product delivery, service scheduling, parts management, and integrated accounting are strong. The platform understands provincial tax variations, Canadian finance provider integrations, and regulatory requirements. Accounting integration is particularly valued—many Canadian dealers run their entire back-office through PBS. What PBS does well is cover the full dealership lifecycle. What it was not built to do is capture every pricing override with a mandatory reason code and deliver real-time GM alerts and board-ready margin reports. That gap is where DealerInt fits.
The Gap No DMS or CRM Was Built to Fill
Every tool in a dealership—CRM, DMS, desking software—was built to manage a specific workflow. CRMs manage relationships. DMS platforms manage transactions. Desking tools structure deal presentations. None of them were built to answer one specific question: when a price changed on a deal, who approved it, what reason was given, and exactly what did it cost in gross margin? This is not a criticism of PBS Systems. It is a structural reality. The override decision happens in a moment—a manager steps in, a number changes, a deal closes. The DMS records the final figure. The CRM logs the closed deal. But the decision itself—the reasoning, the approval, the margin impact—disappears. For an 80-unit store running 100+ override decisions per month at an average of $400–$600 each, that is $40,000 to $60,000 in monthly gross impact that exists nowhere in any report. Not in PBS. Not in any CRM or DMS. This is the gap DealerInt was built specifically to fill.
How DealerInt Works Alongside PBS Systems
DealerInt is a Chrome extension that runs on top of PBS Systems and 30+ other platforms. No API, no data sharing with PBS, and no change to your PBS workflow. Install the extension on the desking computers, connect your store in the DealerInt dashboard, and you are live in about 24 hours. When a price override occurs in your PBS workflow, DealerInt captures it and prompts for a structured reason. The GM gets real-time alerts via email, SMS, or Slack. Monthly board-ready reports show total override impact, compliance rate, and recovered gross. DealerInt does not modify PBS data or workflows; it only adds the decision layer. No IT project and no disruption.
Side-by-side comparison
PBS Systems vs DealerInt — complementary, not competitive.
| Feature | PBS Systems | DealerInt |
|---|---|---|
| Lead/customer management | ✅ Yes | ❌ Not the focus |
| DMS transaction recording | ✅ Yes | ❌ Not the focus |
| Pricing override capture | ❌ No | ✅ Yes |
| Override reason documentation | ❌ No | ✅ Yes |
| Real-time GM alerts | ❌ No | ✅ Yes |
| Margin impact reporting | ❌ No | ✅ Yes |
| Chrome extension (no IT) | ❌ No | ✅ Yes |
| 24-hour setup | ❌ No | ✅ Yes |
| Monthly ROI report | ❌ No | ✅ Yes |
| Works alongside existing tools | ✅ Yes | ✅ Yes |
Override exposure calculator
How much gross could untracked overrides be costing your store?
Drag the slider to match your average retail units per month. DealerInt customers typically see override leakage drop 30–50% in the first 90 days once every decision requires a reason and shows up on the GM's dashboard.
Est. monthly leakage
$16,800
Est. annual leakage
$201,600
Based on observed override patterns across DealerInt stores. Actual results vary; this is meant to make the invisible cost visible.
Frequently asked questions
- Does DealerInt replace PBS Systems?
- No. DealerInt works read-only alongside PBS Systems. It adds override tracking and margin intelligence that PBS was not designed to provide. Most stores run both: PBS for DMS and operations, DealerInt for override capture and margin visibility.
- Can I use DealerInt if my store already runs PBS?
- Yes. Install the Chrome extension, connect your store in the DealerInt dashboard, and DealerInt starts capturing override decisions immediately. No PBS integration or IT work required. Works across Canadian provinces.
- What does PBS Systems not track that DealerInt does?
- PBS records transactions and deal data. It does not capture who approved a pricing override, what reason was given, or the exact gross margin impact. DealerInt captures all three at the point of override.
Already using PBS Systems? See what it's missing.
DealerInt installs in 24 hours alongside PBS Systems and starts capturing override decisions immediately. No IT work. No disruption.
SOC 2 Certified · Read-only · Works on PBS Systems and 30+ platforms
Explore solutions: Dealership analytics · Performance management · Dealer marketing ROI · Pricing · Demo
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