Desking
Definition for canada automotive professionals.
Desking refers to the process of structuring a vehicle deal at the sales desk — working out the numbers on price, trade-in allowance, financing terms, monthly payment, and F&I product inclusion. The "desk" refers to both the physical desk where managers work deals and the software tools used to calculate and present payment options to customers. Desking software helps managers structure deals quickly and present multiple payment scenarios. It's at the desking stage that most pricing overrides happen — when a manager approves a price change to close the deal. This is the exact moment DealerInt captures override data.
Canada Context
In the canada dealer market, desking operates within the context of Provincial dealer licensing (OMVIC, AMVIC, SAAQ, VSA) and Competition Act — transparent pricing. Dealerships running PBS Systems, Quorum DMS, CDK Canada encounter desking in their daily workflow. DealerInt captures the decision layer around desking that your DMS wasn't designed to track.
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