Desking
Definition for australia automotive professionals.
Desking refers to the process of structuring a vehicle deal at the sales desk — working out the numbers on price, trade-in allowance, financing terms, monthly payment, and F&I product inclusion. The "desk" refers to both the physical desk where managers work deals and the software tools used to calculate and present payment options to customers. Desking software helps managers structure deals quickly and present multiple payment scenarios. It's at the desking stage that most pricing overrides happen — when a manager approves a price change to close the deal. This is the exact moment DealerInt captures override data.
Australia Context
In the australia dealer market, desking operates within the context of Australian Consumer Law (ACL) and National Consumer Credit Protection Act (NCCP). Dealerships running Pentana, Titan DMS, Auto IT encounter desking in their daily workflow. DealerInt captures the decision layer around desking that your DMS wasn't designed to track.
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See the decisions your DMS doesn\u2019t track
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