Audit Trail
Definition for new zealand automotive professionals.
An audit trail is a chronological, tamper-proof record of decisions, actions, and changes made within a business system. In automotive retail, a deal-level audit trail documents every pricing change, override authorization, reason code, and approval event during the sale process. Audit trails are critical for compliance reporting, regulatory review, and internal accountability. Most DMS platforms do not provide a native override audit trail — they record final transaction values but not the decision history that led to them. DealerInt creates a complete, timestamped audit trail for every override event, accessible for board-level reporting and compliance review.
New Zealand Context
In the new zealand dealer market, audit trail operates within the context of Consumer Guarantees Act (CGA) and Fair Trading Act. Dealerships running Pentana, Titan DMS, Autobase encounter audit trail in their daily workflow. DealerInt captures the decision layer around audit trail that your DMS wasn't designed to track.
Related
See the decisions your DMS doesn\u2019t track
30-day free trial. NZ$1,399/store/month. Works with Pentana.