Audit Trail
Definition for canada automotive professionals.
An audit trail is a chronological, tamper-proof record of decisions, actions, and changes made within a business system. In automotive retail, a deal-level audit trail documents every pricing change, override authorization, reason code, and approval event during the sale process. Audit trails are critical for compliance reporting, regulatory review, and internal accountability. Most DMS platforms do not provide a native override audit trail — they record final transaction values but not the decision history that led to them. DealerInt creates a complete, timestamped audit trail for every override event, accessible for board-level reporting and compliance review.
Canada Context
In the canada dealer market, audit trail operates within the context of Provincial dealer licensing (OMVIC, AMVIC, SAAQ, VSA) and Competition Act — transparent pricing. Dealerships running PBS Systems, Quorum DMS, CDK Canada encounter audit trail in their daily workflow. DealerInt captures the decision layer around audit trail that your DMS wasn't designed to track.
Related
See the decisions your DMS doesn\u2019t track
30-day free trial. C$999/store/month. Works with PBS Systems.