Lot Damage
Definition for australia automotive professionals.
Physical damage to vehicles while on the dealership lot — door dings, hail damage, scratches from customer test drives, or transport damage. Lot damage is typically absorbed by the dealership unless covered by insurance, reducing front-end gross on the affected units. Undisclosed lot damage that is repaired before sale can also create compliance exposure if not properly documented on the deal jacket.
Australia Context
In the australia dealer market, lot damage operates within the context of Australian Consumer Law (ACL) and National Consumer Credit Protection Act (NCCP). Dealerships running Pentana, Titan DMS, Auto IT encounter lot damage in their daily workflow. DealerInt captures the decision layer around lot damage that your DMS wasn't designed to track.
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